Terms of Use for Chartbuddy
Last updated: 28-05-2025
1. Introduction
Welcome to the Chartbuddy Chrome Extension ("the Extension"). By using this Extension, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the Extension.
2. Acceptance of Terms
By accessing or using Chartbuddy, you confirm your agreement to these Terms of Use, which apply to all users. If you do not agree, you must refrain from using the Extension.
3. License and Access
3.1 Grant of License
We grant you a non-exclusive, non-transferable license to use the Chartbuddy Chrome Extension for your personal or internal business use.
3.2 Limitations on Use
You agree not to:
- Reverse engineer, modify, or create derivative works based on the Extension.
- Perform unauthorized data scraping or data extraction.
- Use the Extension for commercial purposes without our explicit consent.
4. User Accounts and Security
4.1 Account Creation
To use certain features of Chartbuddy, you may need to create an account and provide accurate and current information.
4.2 Password and Security
You are responsible for maintaining the security of your account credentials. Notify us promptly at tim@chartbuddy.net of any unauthorized access.
5. Privacy and Data Collection
We are committed to protecting your privacy. Please review our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data.
5.1 Cookies
Chartbuddy uses cookies solely for authentication and session management.
5.2 Data Storage
Chart data is stored within the image itself. We follow the principle "data on the image, is in the image." This includes all datapoints, text annotations, titles, footnotes, and other visual elements that make up your chart. This approach ensures that your chart data remains intact with the image itself and allows for collaboration.
6. User Conduct and Responsibilities
You agree not to:
- Upload harmful, illegal, or offensive content using the Extension.
- Violate any applicable laws or regulations.
- Interfere with or disrupt the Extension's operation or other users' experience.
7. Intellectual Property
All content, branding, and software in Chartbuddy are the property of Chartbuddy and its affiliates. You may not use our intellectual property without permission, except as allowed by these Terms of Use.
8. Disclaimer of Warranties
The Extension is provided on an "as-is" and "as available" basis without warranties of any kind, except as required by law. We do not guarantee uninterrupted, error-free, or secure access to the Extension.
9. Limitation of Liability
General Limitation: Chartbuddy, along with its directors, employees, affiliates, and agents, is not liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Access to or use of or inability to access or use the Extension;
- Any conduct or content of any third party on the Extension;
- Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, even if informed of the possibility of such damage.
Specific Exclusions: Chartbuddy does not take responsibility for:
- Losses not caused by its breach;
- Losses which are not reasonably foreseeable by you and Chartbuddy at the time of entering into these terms;
- Any increase in loss or damage resulting from breach by you of any of these terms and conditions.
Cap on Liability: To the extent permitted by law, the total liability of Chartbuddy, for any claim under these terms, including for any implied warranties, is limited to the amount you paid Chartbuddy to use the Extension during the three months prior to the event giving rise to the liability.
10. Indemnification
You agree to indemnify and hold harmless Chartbuddy and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the Extension, your violation of these Terms of Use, or your violation of any third-party rights.
11. Payment Terms and Services
11.1 Service Description
Chartbuddy provides a Chrome extension that enables users to create professional charts directly within Google Slides. Our services include:
- Chart creation and editing tools
- Data visualization features
- Customization options for professional presentations
- Collaboration features for team-based chart editing
11.2 Pricing and Payment
Pricing: Current pricing information is available on our pricing page.
Payment Currency: Payments are processed in Euros (EUR) and US Dollars (USD).
11.3 Payment Processing
Payments are processed through our secure payment provider. By making a payment, you agree to our payment provider's terms and conditions and privacy policy.
Accepted Payment Methods: We accept major credit cards (Visa, Mastercard), bank transfers, and are willing to consider other payment options upon request.
Payment Security: All payment information is encrypted and processed securely. We do not store your payment details on our servers.
11.4 Billing and Subscriptions
Billing Cycle: Future subscription services will be billed monthly or annually, as selected by the user.
Automatic Renewal: Subscriptions will automatically renew unless cancelled before the renewal date.
Payment Failure: If a payment fails, we will attempt to process it again. Continued payment failures may result in service suspension.
11.5 Refunds and Cancellations
Cancellation: You may cancel your subscription at any time through your account settings or by contacting us at support@chartbuddy.net.
Refund Policy: Refunds will be considered on a case-by-case basis. Generally, we offer refunds for:
- Technical issues preventing service use
- Billing errors
- Cancellations within 14 days of initial purchase (EU consumer rights)
Processing Time: Approved refunds will be processed within 5-10 business days.
11.6 Business Information
- Company Name: Schaick Solutions
- Business Registration: Registered in the Netherlands
- VAT Number: NL005133185B83
- Business Address: Rijksstraatweg 172, 3632AJ Loenen aan de Vecht, Netherlands
Contact Information:
- Email: support@chartbuddy.net
- Business Hours: Monday-Friday, 9:00-22:00 CET / 7:00 AM - 4:00 PM EDT
11.7 Consumer Rights
As a consumer in the European Union, you have specific rights including:
- Right to cancel within 14 days of purchase
- Right to receive services as described
- Right to refunds for defective services
- Right to clear pricing information
11.8 Shipping and Delivery
Digital Services: Chartbuddy provides digital services only. No physical goods are shipped.
Service Delivery: Access to paid features will be activated immediately upon successful payment processing.
11.9 Data Privacy in Payments
Payment Data: We do not store your payment information. All payment processing is handled securely by our payment provider.
Transaction Records: We maintain records of transactions for accounting and customer service purposes, in compliance with legal requirements.
Privacy Policy: Please refer to our Privacy Policy for detailed information about how we handle your personal data.
12. Modifications and Updates
We reserve the right to modify or discontinue the Extension at any time, without notice. Please review these Terms of Use periodically to stay informed of any updates.
13. Termination
We may suspend or terminate your access to the Extension if you violate these Terms. You may also stop using the Extension at any time if you no longer agree with these terms.
14. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of the Netherlands. Any disputes will be subject to the exclusive jurisdiction of the Amsterdam District Court. These terms comply with Dutch consumer protection laws (Burgerlijk Wetboek).
15. Service Availability
15.1 Uptime
While we strive for maximum availability:
- We do not guarantee specific uptime percentages
- Maintenance windows may occur without notice in case high business need
- Service interruptions may occur for technical improvements
15.2 Service Modifications
We reserve the right to:
- Modify or discontinue features
- Change technical requirements
- Update the Extension as needed
16. Contact Information
For any questions about these Terms of Use, including data protection inquiries:
- Email: tim@chartbuddy.net